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  1. Give 'em the Pickle Customer Service online

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-2

    We’re all in the same business, the people business.  It’s not what we make or sell that’s ... them.  In a way, you’re in show business, so play the part! Consistency- Customers return because they ...

  2. Programs designed to assist small businesses have been reopened

    https://southcenters.osu.edu/newsletter/winter-2021/programs-designed-assist-small-businesses-have-been-reopened

    Brad Bapst SBDC Director The Small Business Development Center (SBDC) at The Ohio State University ... South Centers is continuing to serve the needs of businesses in our region. The SBDC is monitoring the ... is to help businesses survive throughout this challenging time, and he and his team continue to ...

  3. Coaching and Mentoring Are Two Different Things: Learn to do Both

    https://leadershipcenter.osu.edu/events/coaching-and-mentoring-are-two-different-things-learn-do-both-7

    Would you like to gain some new skills (or tools) that you could implement immediately? Workshop ...

  4. Effective Meeting Facilitation: Getting the Most Out of Your Group

    https://leadershipcenter.osu.edu/events/effective-meeting-facilitation-getting-most-out-your-group-3

    facilitator roles • Learn techniquest for helping groups make decisions • Gain tools to help you facilitate ...

  5. Ohio State forms food industry consortium to advance commercialization of ultra-shear technology for liquid foods and beverages processing

    https://governmentaffairs.cfaes.ohio-state.edu/news/ohio-state-forms-food-industry-consortium-advance-commercialization-ultra-shear-technology

    other foods, Balasubramaniam said. “UST is a new processing tool that enables liquid food and beverage ...

  6. Manufacturing Extension Partnership

    https://southcenters.osu.edu/manufacturing-extension-partnership

    university researchers, facilities, equipment, and students in support of small and medium-sized businesses ... . Check out this video to learn more about MEP!   Ohio MEP COVID-19 Business Assessment The Ohio ...

  7. Active Listening

    https://leadershipcenter.osu.edu/blog/tue-02162021-312pm/active-listening

    Blog Subscriptions ...

  8. Change Style Preference: Strengthening Your Capacity to Lead Self & Others Through Change online

    https://leadershipcenter.osu.edu/events/change-style-preference-strengthening-your-capacity-lead-self-others-through-change-online

    does...knowing our tendencies and understanding their respective implications provide us with the tools to be ...

  9. Empathy and Leadership online

    https://leadershipcenter.osu.edu/events/empathy-and-leadership-online

    Understand how positionality can change empathetic responses​ Gain tips and tools for being an empathetic ...

  10. Joe Lucente receives 2020 Raymond A. Schindler Excellence in CD Extension Award

    https://comdev.osu.edu/news/joe-lucente-receives-2020-raymond-schindler-excellence-cd-extension-award

    tourism development, comprehensive planning, planning commissions, and business retention and expansion ... and conducting outreach education programs on leadership development and capacity building, business ... retention and expansion, and related issues designed to improve the economic and environmental climate of ...

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