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  1. Give 'em the Pickle Customer Service online

    https://leadershipcenter.osu.edu/events/give-em-pickle-customer-service-online-2

    We’re all in the same business, the people business.  It’s not what we make or sell that’s ... them.  In a way, you’re in show business, so play the part! Consistency- Customers return because they ...

  2. Coaching and Mentoring Are Two Different Things: Learn to do Both

    https://leadershipcenter.osu.edu/events/coaching-and-mentoring-are-two-different-things-learn-do-both-7

    Would you like to gain some new skills (or tools) that you could implement immediately? Workshop ...

  3. Effective Meeting Facilitation: Getting the Most Out of Your Group

    https://leadershipcenter.osu.edu/events/effective-meeting-facilitation-getting-most-out-your-group-3

    facilitator roles • Learn techniquest for helping groups make decisions • Gain tools to help you facilitate ...

  4. Change Style Preference: Strengthening Your Capacity to Lead Self & Others Through Change online

    https://leadershipcenter.osu.edu/events/change-style-preference-strengthening-your-capacity-lead-self-others-through-change-online

    does...knowing our tendencies and understanding their respective implications provide us with the tools to be ...

  5. Empathy and Leadership online

    https://leadershipcenter.osu.edu/events/empathy-and-leadership-online

    Understand how positionality can change empathetic responses​ Gain tips and tools for being an empathetic ...

  6. Communication and Conflict Management online

    https://leadershipcenter.osu.edu/events/communication-and-conflict-management-online

    respective teams or units. Effectively dealing with and using conflict as a positive tool is a major ...

  7. Managing Using Leadership Styles

    https://leadershipcenter.osu.edu/events/managing-using-leadership-styles-0

    you selling or telling the plan for your business? How can your style and strengths play to your ...

  8. Mission Possible: Positive Leadership online

    https://leadershipcenter.osu.edu/events/mission-possible-positive-leadership-online-2

    you, it's time for an attitude check. Negativity in organizations is costing US businesses $300 ...

  9. Coaches who Connect

    https://leadershipcenter.osu.edu/blog/tue-03022021-406am/coaches-who-connect

    Blog Subscriptions ...

  10. Active Listening

    https://leadershipcenter.osu.edu/blog/tue-02162021-312pm/active-listening

    Blog Subscriptions ...

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